At our Adi Kailash and Om Parvat Yatra booking platform, we understand that travel plans may change. This policy explains the refund and cancellation terms applicable to bookings made through our platform.
A booking is considered confirmed only after receiving the required advance payment. The advance amount is generally non-refundable unless clearly stated otherwise by the respective travel operator or service provider.
If a traveler cancels a confirmed booking, the following cancellation charges may apply:
Actual refund amounts may vary depending on hotel, transport, permit, and third-party service provider policies.
The Adi Kailash and Om Parvat region is located in a high-altitude Himalayan environment where travel may be affected by weather, landslides, road closures, or government restrictions.
In such cases, refunds depend on the policies of third-party service providers such as hotels, transport operators, and permit authorities.
If a traveler fails to report on the scheduled departure date without prior notice, the booking will be treated as a “no-show” and no refund will be issued.
Once a refund is approved, the amount will generally be processed within 7–14 working days and credited to the original payment method used during booking.
Our website acts as a travel information and comparison platform connecting travelers with local tour operators and service providers. Refund decisions related to specific services may ultimately depend on the policies of those operators.
For any cancellation or refund queries, please contact us through the official contact page of this website or the respective service provider handling your booking.